Using Instagram with Aitoearn

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Features Available for Instagram

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How Instagram Works with Aitoearn

Instagram works a little differently from other platforms. To publish automatically, you need to meet these requirements:

• Use an Instagram Business or Creator account.
• Make sure the content meets Instagram requirements, and belongs to one of these types:
  • Single or multiple images (carousel)
  • Single video post
  • Reels (vertical videos up to 90 seconds)
  • Stories (vertical images or videos up to 15 seconds)

Note: Due to API limitations, Creator accounts do not currently support automatic Stories publishing.

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Connect and Refresh an Instagram Account

1. Sign in to the target Instagram account in your browser.
2. Return to Aitoearn and connect the Instagram account in “Space”.
3. You can connect multiple Instagram accounts to Aitoearn and refresh connections when needed.

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Find Your Instagram Account Type

Follow these steps to confirm whether your account is personal, business, or creator:

1. Open Instagram on your phone and go to your profile.
2. Tap the menu icon in the upper-right corner.
3. Check the prompt near the bottom:
   • “Business tools and controls” means it is a Business account.
   • “Account type and tools” means it is a Personal account.
   • “Creator tools and controls” means it is a Creator account.

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Switch Instagram to a Professional Account (Creator or Business)

1. Open Instagram on your phone and tap the menu in the upper-right corner.
2. Scroll to “For professionals” and open “Account type and tools”.
3. Tap “Switch to professional account”. If you see “Business tools and controls” instead, the account is already professional. You can return to Aitoearn to reconnect or refresh the channel.
4. Follow the prompts to the category page and choose a suitable category.
5. Select “Creator” or “Business”. The account will then be a professional account.

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Plan and Publish (Posts / Reels / Stories)

• Supports publishing and scheduling from web and mobile app.
• To mention with @ in captions, enter the exact username. Search while typing is not currently supported. Mentions become clickable after publishing.
• Tagging users in images is supported only for automatically published image posts. Reels, Stories, and notification publishing do not support image tags.
• Each post can include up to 20 @ mentions.
• Shop Grid: You can add external links to posts and create a clickable grid page from the bio link. Personal accounts are not supported.

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Features and Good-to-Knows

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Common Limits and Notes

• Due to API limitations, trending music tracks cannot currently be added to posts or Reels.
• Creator accounts cannot automatically publish Stories.
• When sharing Instagram links to other social networks, link previews are not guaranteed.
• If Instagram is set to “auto-share to Facebook”, content sent through Aitoearn will not automatically sync to Facebook.
• If you need to schedule multiple videos or images for Stories, create each asset as a separate Story.

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Instagram Media and Feature Specifications (by Type)

• Actual publishing depends on Aitoearn page validation.

Instagram has recently started showing a taller profile grid, but uploads still need to meet the 4:5 image ratio requirement.

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How to Add a Video Cover

After upload:

1. Click “Edit thumbnail”.
2. Drag the slider to the frame you want to use as the cover.
3. Click “Save”.

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Engage with Instagram Posts

• View and reply to comments in Aitoearn’s Engage area.
• Filter by sentiment or tag to improve efficiency.

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Instagram Analytics

If you use an Essentials or Team plan, you can view detailed data in Analyze:

• Overview: View aggregated metrics such as engagement and reach over a selected period.
• Posts: Browse historical performance and details for published content.
• Insights: Answer common strategy questions such as “when to post” and “what to post”.

Prerequisite: Instagram must be a professional account and correctly connected to a Facebook Page. Historical data: When first connected, Aitoearn can backfill up to the past 30 days of data, excluding Stories. Follower threshold: Due to API limitations, at least 100 followers are required to retrieve analytics data. Accounts with fewer than 100 followers can still connect, but analytics data will not be available. For more metric details, see Instagram Metric Descriptions.

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Instagram Error Library

When using a scheduling tool like Aitoearn to publish Instagram posts, the social network may sometimes reject a post and return an error. Find the matching error in the table below and follow the solution.